FAQs

Are your lipsticks vegan?

Yes. Our formulas are 100% vegan, free of animal-derived ingredients, and not tested on animals.

Are they suitable for sensitive lips?

Yes, our lipsticks are formulated without fragrance and enriched with moisturizing active ingredients like shea butter.

What are the delivery times?

France & Europe: 2 to 5 business days. Overseas: 6 to 10 days. A tracking number will be sent to you upon shipment.

Where do your packages come from?

We ship all orders from our warehouse in the Paris region.

Can I return a product?

Yes. You have 14 days after receipt to return an unused product. Contact us via the Contact page.

I can't find my answer, what should I do?

Write to us at contact@belleetradieuse.com . Our team will respond within 24 hours 💌

Country/region