FAQs

💄 PRODUCTS

Yes. Our formulas are 100% vegan, free of animal-derived ingredients, and not tested on animals.

Yes, our lipsticks are formulated without fragrance and enriched with moisturizing active ingredients like shea butter.

📦 DELIVERY

France & Europe: 2 to 5 business days. Overseas: 6 to 10 days. A tracking number will be sent to you upon shipment.

We ship all orders from our warehouse in the Paris region.

🔁 RETURNS & CUSTOMER SERVICE

Yes. You have 14 days after receipt to return an unused product. Contact us via the Contact page.

Write to us at contact@belleetradieuse.com . Our team will respond within 24 hours 💌